Privacy Policy

Your trust is our priority. Here is how we handle and protect your data.

1. Introduction

Welcome to our Privacy Policy. Your privacy is critically important to us. It is our policy to respect your privacy regarding any information we may collect while operating our website. We are committed to being transparent about the data we collect and how it is used to enhance your luxury houseboat experience.

2. Information We Collect

Personal Identity

Name, contact information, email address, and phone number required for communication.

Booking Details

Travel dates, specific houseboat preferences, dietary requirements, and guest counts.

Payment Data

We do not process payments through this website. Any payment discussions or transactions happen outside the platform via direct communication.

Preferences

Your marketing communication preferences and newsletter subscription status.

3. How We Use Data

  • Processing your bookings and reservations efficiently
  • Sending booking confirmations, invoices, and updates
  • Improving our services based on customer feedback
  • Communicating directly with you regarding your stay

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Secure SSL data encryption
Regular security infrastructure assessments
Strictly limited staff access to personal data

5. Your Rights

We believe in your right to control your personal data. You are entitled to the following at any time:

Access your personal information
Correct inaccurate information
Request deletion of data
Opt-out of marketing